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Blog - Warranty

Bite Valve Warranty Issues

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WARRANTY ANNOUNCEMENT:  A limited amount of VestPacs sold within the last 2 months may have been exposed to extreme temperature changes while shipping.  In a few cases, this caused the plastic bite valve to weaken and crack during the first use.  If you purchased one of these VestPacs, you may notice a tiny leak around the mouthpiece or have difficulty drawing water through the tube.  To find out if the mouthpiece on your recently purchased VestPac has this problem, take a look at the blue plastic between the hose connection and the swivel.  If you see a crack or dark seem, please contact us at 307-733-5884 or customerservice@vestpac.com  to submit a claim and receive a free replacement.  We sincerely apologize for any inconvenience.



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